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Post by badgersc on May 1, 2024 22:27:35 GMT
Pretty much. The reading between the lines version was the bad PR that would come from the 0% finance provider chasing the grieving widow / lifetime County fan who fell off a roof etc. just was too big a risk for the club to take, given they’ve no problem shifting season tickets at the moment anyway. With a decent system, it could all be handled automatically. If your direct debit fails, the system sends a reminder, maybe followed by another and then your ticket barcode is blocked. No nasty people turning up. It’s just an excuse and probably related to the shit ticketing system. Sounds simple but lots of issues. Lots of piss takers, blaming banks , all sorts. How long before match day do you give people to pay up before you release the seat? Can’t see it working very well in scenario where pressure on capacity.
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Post by houldsworthhatter on May 1, 2024 22:47:31 GMT
Sorry to ask but I’m reading the article am I right that as a wannabe ST holder next season, it’s May 31st when I can purchase? Thanks in advance. Started a new job today and I’m drained and struggling to digest the info! 🤣
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Post by Durango95 on May 1, 2024 23:57:08 GMT
While I agree with the general positivity around this announcement I still think more could have been done for those who have no way of scraping together £400, I know most on here will find it or they'll put it on a credit card but that's not an option for a lot of people. Bradford and I'm sure there are others have made it easier by providing 0% interest monthly payments. Have they announced pricing? I’ve not bought a ST for years because I didn’t have to. The club don’t allow partial payments either do they? Although I heard there was a way last season. Any help greatly appreciated.
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Post by Durango95 on May 2, 2024 0:29:05 GMT
Ignore that just seen the prices.
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Post by Imposter on May 2, 2024 3:56:05 GMT
That's how I read it but no doubt we do the yearly Panto of extending the deadline 1 or 2 weeks for renewals! Don't really understand your point about yearly panto? Extending the renewal deadline is usually done by the club to help people out which is surely a good thing. Oh no it isn't
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Post by Nik on May 2, 2024 5:23:54 GMT
While I agree with the general positivity around this announcement I still think more could have been done for those who have no way of scraping together £400, I know most on here will find it or they'll put it on a credit card but that's not an option for a lot of people. Bradford and I'm sure there are others have made it easier by providing 0% interest monthly payments. Have they announced pricing? I’ve not bought a ST for years because I didn’t have to. The club don’t allow partial payments either do they? Although I heard there was a way last season. Any help greatly appreciated. There is a way via Klarna; you create a one-time card through their website and use that for payment; you can then pay it over 3 months.
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Post by mainstandultras on May 2, 2024 5:41:44 GMT
Two sides for me on this really. First, the pricing is very fair so can't complain on that front. The payment window is frustrating though. Obviously people know they are going to have to renew their season tickets but it was June last year so was expecting the same. Lets say you got paid the 31st and worked your finances out for the month, next day, you get told you have a month to pay, it's not very good really. It's like all the gigs that come out now, we're announcing today, tickets on sale Friday!
99% of other clubs do the direct debit on installments, the reason they don't do it, is because the ticketing system is awful and winr be able to cope.
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Post by voodooray on May 2, 2024 6:08:59 GMT
Price rise seems decent enough to me, all things considered. Could've been worse. So fair play. Personally I'm glad they've kept the Popside 'free kid' ST initiative. Keeps the cost down & good value for me and Voodoo Jnr overall. (Although he has mentioned a move to the Cheadle End, having sat there for Cup games.)
Pretty happy with my current seat - tempted to move a bit further back but don't want to risk finding I've got a pillar in the way.
Looking forward to L1 football.
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Post by suedehead on May 2, 2024 7:06:18 GMT
Thought about this a bit last night. Still think the prices are more than fair, absolutely no grumbles there.
On the instalments/payment plan stuff, I hoped we’d have offered something but not surprised we haven’t (given it looks like we’re still with Future).
There are ways around it if you’ve got half a clue. If you’ve got a Monzo account the easiest way is to use Monzo Flex. You have to apply for it, but that can be done post purchase. It essentially splits the transaction into three smaller chunks that you pay off over the next three months. So rather than £450 in one whack, it’s 3x £150. You can choose to edit those amounts (as long as you pay the minimum £150) if you’re flush in the second month, for example, and so reduce the third payment.
Klarna works in a similar way.
I can sort of buy the argument about not partnering with a credit provider, although I’m not sure there’d be too much sympathy for someone if they were locked out of games having not kept up with payments. It’s not different if you don’t keep up with payments on your car, phone contract etc. Possibly with the nuance that a club is a more emotional/community thing but point still stands. If you don’t pay, you can’t expect to go. But then part of the negotiations in partnering with any provider is exploring their collection practices. If it’s the #warsquad banging on windows and sticking feet in the door they can swivel. I get it’s a faff though.
The big shame for me is we haven’t offered something like Klarna as a checkout option. I posted loads on this a year ago and can’t face the same conversations again. But we wouldn’t be partnering with them. They’re a multi-billion pound company, we wouldn’t even register on their radar. We offer Apply Pay at checkout now, but we don’t partner with Apple. It’s the same thing. We’re just another faceless checkout they can take a bit of a cut from. Implementing something like Klarna is a piece of piss. Could be done in a few days.
But ultimately it doesn’t look like we have an issue shifting season tickets. We did 6k+ last year, suspect we’ll sell as many’s as the club make available this year. So all of the above is an unnecessary headache for a product that will easily sell.
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Post by redhatter on May 2, 2024 7:27:47 GMT
I can sort of buy the argument about not partnering with a credit provider, although I’m not sure there’d be too much sympathy for someone if they were locked out of games having not kept up with payments. It’s not different if you don’t keep up with payments on your car, phone contract etc. Possibly with the nuance that a club is a more emotional/community thing but point still stands. If you don’t pay, you can’t expect to go. But then part of the negotiations in partnering with any provider is exploring their collection practices. If it’s the #warsquad banging on windows and sticking feet in the door they can swivel. I get it’s a faff though. If we were to have an average season or struggle (unlikely I know - I'm sure we will be very competitive next season), could there be a risk that some punters think I can't really be bothered with this and stop paying the instalments? Or do most Clubs take the payments early doors; May / June / July / August, so this can't happen?
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Post by suedehead on May 2, 2024 7:31:52 GMT
I can sort of buy the argument about not partnering with a credit provider, although I’m not sure there’d be too much sympathy for someone if they were locked out of games having not kept up with payments. It’s not different if you don’t keep up with payments on your car, phone contract etc. Possibly with the nuance that a club is a more emotional/community thing but point still stands. If you don’t pay, you can’t expect to go. But then part of the negotiations in partnering with any provider is exploring their collection practices. If it’s the #warsquad banging on windows and sticking feet in the door they can swivel. I get it’s a faff though. If we were to have an average season or struggle (unlikely I know - I'm sure we will be very competitive next season), could there be a risk that some punters think I can't really be bothered with this and stop paying the instalments? Or do most Clubs take the payments early doors; May / June / July / August, so this can't happen? Doesn’t work like that with Klarna/Clearpay etc. The club will get the full amount (minus a fee for the service of Klarna or whoever the provider is) at the point of purchase. If the buyer then doesn’t keep up repayments to Klarna then that’s their decision and they’ll be pursued for it. But the club will have been paid.
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Post by The Real Exile on May 2, 2024 8:38:45 GMT
Be interesting to know if Bradford are fronting the 0 percent deal or partnering with someone. The way 0 percent finance *used to work was we would sell x product at 0 percent over x months, it would cost us let's say 60 quid per 1000 per 12 months, we would then have to lump that cost on the product so in reality they were still paying one way or the other.
I get why the club doesn't want to front it, people not paying after a few months, little Johnny pictured in the Express crying at the gates with his Dad who lost his job and is locked out because he can't pay, then debt collection to enforce the agreement as rightly the club have lost revenue on those seats, sadly I get why they don't want to front it.
Only options are like Suedehead has mentioned pay in 3 etc or get a 0 percent card and pay it off before the deal expires.
You can go on clearscore or moneysavingexpert credit club and see your chance of approval without impact to your score, some are even pre approved, there are even cards to build credit or for poor credit, there is a 118118 card that will give you a grand but be careful there is a monthly fee of 18 quid regardless so add that on to the total if you budget for 12 months.
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Post by timberwolf on May 2, 2024 8:39:19 GMT
If we were to have an average season or struggle (unlikely I know - I'm sure we will be very competitive next season), could there be a risk that some punters think I can't really be bothered with this and stop paying the instalments? Or do most Clubs take the payments early doors; May / June / July / August, so this can't happen? Possibly just having 4 easier payment options in those months might suit some who cannot afford to splash out the full amount in one go. Overall i,m pleased with the small increase and it shows the club in a good light as they could easily have increased the cost more knowing there would be a big uptake anyway. However saying that i wonder what the percentage of fans getting ST ar just doing it to avoid the match to match ticketing system for home games.
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Post by timberwolf on May 2, 2024 8:43:30 GMT
Be interesting to know if Bradford are fronting the 0 percent deal or partnering with someone. The way 0 percent finance *used to work was we would sell x product at 0 percent over x months, it would cost us let's say 60 quid per 1000 per 12 months, we would then have to lump that cost on the product so in reality they were still paying one way or the other. I get why the club doesn't want to front it, people not paying after a few months, little Johnny pictured in the Express crying at the gates with his Dad who lost his job and is locked out because he can't pay, then debt collection to enforce the agreement as rightly the club have lost revenue on those seats, sadly I get why they don't want to front it. Only options are like Suedehead has mentioned pay in 3 etc or get a 0 percent card and pay it off before the deal expires. You can go on clearscore or moneysavingexpert credit club and see your chance of approval without impact to your score, some are even pre approved, there are even cards to build credit or for poor credit, there is a 118118 card that will give you a grand but be careful there is a monthly fee of 18 quid regardless so add that on to the total if you budget for 12 months. Part of that is a worst position scenario for the club. There will be far more regulars who pay on a match to match basis who will pay more during a season to watch games than the ST holder will but cannot afford to do it any other way.
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Post by desmond on May 2, 2024 8:55:42 GMT
Two sides for me on this really. First, the pricing is very fair so can't complain on that front. The payment window is frustrating though. Obviously people know they are going to have to renew their season tickets but it was June last year so was expecting the same. Lets say you got paid the 31st and worked your finances out for the month, next day, you get told you have a month to pay, it's not very good really. It's like all the gigs that come out now, we're announcing today, tickets on sale Friday! 99% of other clubs do the direct debit on installments, the reason they don't do it, is because the ticketing system is awful and winr be able to cope. I don’t think the ticketing system is the issue here, it’s very easy to block a ticket so if a credit provider contacted the club about non paying customers they could easily stop them using a ST. Not sure though that a credit provider would be happy with someone just having their ticket blocked if not paying and it’s what their action would be that’s likely the issue.
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