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Post by voodooray on Jul 22, 2024 9:17:10 GMT
My issue was the 'priority pass' of my seaeon ticket number didn't work as it 'couldn't find the order number'. Turns out it was the other season ticket number on my account that worked. Bought now but my word they make it difficult sometimes. How do you find out the other ST number?
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Post by Nik on Jul 22, 2024 9:19:21 GMT
My issue was the 'priority pass' of my seaeon ticket number didn't work as it 'couldn't find the order number'. Turns out it was the other season ticket number on my account that worked. Bought now but my word they make it difficult sometimes. How do you find out the other ST number? I added my tickets to my Google Wallet and found the other season ticket number on there.
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Post by 1994hatter on Jul 22, 2024 9:20:41 GMT
Just to add balance, straight in with the barcode on the Apple wallet tickets, our two ST seats both available, selected and bought within two minutes.
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Post by runtothehills on Jul 22, 2024 9:22:26 GMT
I got sent the ST barcode. But that didn't work. Then the system said online sales closed. Just check if you have a digital ticket, my barcode on the email has a digit missing compared to my actual ticket.
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Post by slomasscfc on Jul 22, 2024 9:29:20 GMT
I got sent the ST barcode. But that didn't work. Then the system said online sales closed. Just check if you have a digital ticket, my barcode on the email has a digit missing compared to my actual ticket. Yep I added a 0 onto end of the number sent in the email then it worked, poor this again though
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Post by 1994hatter on Jul 22, 2024 9:30:42 GMT
Just to add balance, straight in with the barcode on the Apple wallet tickets, our two ST seats both available, selected and bought within two minutes. For further balance on my own comment, the code on the email was missing the last digit.
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Post by mat1scfc on Jul 22, 2024 9:30:50 GMT
Sounds like this ticket number thing isn't a future ticketing problem but a county ticket office one.
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Post by voodooray on Jul 22, 2024 9:32:37 GMT
Cheers for the info about the number on the digital ticket. The number on the email did have a digit missing. Unfortunately it now just says my seats are held/unavailable. I suspect that's because I'm in the Popside.
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Post by Josh on Jul 22, 2024 9:33:52 GMT
Just check if you have a digital ticket, my barcode on the email has a digit missing compared to my actual ticket. Yep I added a 0 onto end of the number sent in the email then it worked, poor this again though That’s worked for me, but crikey it’s shambolic again.
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Post by runtothehills on Jul 22, 2024 9:39:25 GMT
Just check if you have a digital ticket, my barcode on the email has a digit missing compared to my actual ticket. Yep I added a 0 onto end of the number sent in the email then it worked, poor this again though Yeah it's rubbish isn't it and it shouldn't be that hard.
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Post by voodooray on Jul 22, 2024 9:42:06 GMT
Now, when I enter the code, it is telling me: the product in your previous order is not applicable to this event. Utter dross.
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Post by atmosphere on Jul 22, 2024 9:47:46 GMT
I have an E-Ticket not a physical ticket and when I'm putting in the Order Number (unless it's another number- but I can't see another unique number on the E-Ticket?) it's not having it.
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Post by Philcounty on Jul 22, 2024 10:05:04 GMT
I have an E-Ticket not a physical ticket and when I'm putting in the Order Number (unless it's another number- but I can't see another unique number on the E-Ticket?) it's not having it. The barcode is longer than the order number. I've tried using my previous barcode but no luck. If you got an e-ticket with your purchase email (I didn't), apparently you can get the barcode if you add the e-ticket to your wallet.
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Post by gatleyhatter on Jul 22, 2024 10:06:11 GMT
Having same trouble, code provided didn't work.
Edit: Tried again with 0 at the end of code and it worked this time.
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Post by County1883 on Jul 22, 2024 10:13:04 GMT
I scanned the QR code on my digital season ticket from my account and this displayed the barcode number to copy and paste
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