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Post by Philcounty on Jul 22, 2024 10:16:20 GMT
I've found a way of accessing your barcode.
1. Access you e-ticket from email (or if you didn't get one, log into your account on COWs and get it from your 'Orders'). Do the above on a computer, tablet or secondary screen.
2. Open the camera app on your phone and point it at the QR code on the e-ticket. That brought up the barcode on my phone screen which I could then copy and paste into the appropriate place.
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Post by Philcounty on Jul 22, 2024 10:16:47 GMT
I scanned the QR code on my digital season ticket from my account and this displayed the barcode number to copy and paste Beat me to it.
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Post by palmersears on Jul 22, 2024 10:52:48 GMT
So it looks like the emails went out with the incorrect barcodes in a lot of cases then. The email I received is missing a '5' off the end of the barcode number when compared to the one in my google wallet.
The online system didn't like either barcode number, so I had to ring the ticket office. As always they were great, but it's going to be a long season if we can't even get the correct barcodes, nevermind have to then wade through Future Ticketing. I'm definitely not convinced I'll be able to get Blackpool tickets smoothly...
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Post by Philcounty on Jul 22, 2024 11:10:49 GMT
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Post by atmosphere on Jul 22, 2024 11:12:53 GMT
I have an E-Ticket not a physical ticket and when I'm putting in the Order Number (unless it's another number- but I can't see another unique number on the E-Ticket?) it's not having it. The barcode is longer than the order number. I've tried using my previous barcode but no luck. If you got an e-ticket with your purchase email (I didn't), apparently you can get the barcode if you add the e-ticket to your wallet. Big help that mate, thankyou. First time I've seen that barcode number when I put in a Google Wallet. It worked.
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Post by Henry Pratt on Jul 22, 2024 11:18:17 GMT
f*cking hell, we're really not learning any lessons when it comes to ticketing are we?
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Post by County1883 on Jul 22, 2024 11:26:53 GMT
I scanned the QR code on my digital season ticket from my account and this displayed the barcode number to copy and paste Beat me to it. You explained it in better detail though
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Post by essexboy on Jul 22, 2024 11:35:10 GMT
I rang ticket office and by some miracle got through and was sorted by a very helpful lady and got my ticket!…’new technology‘…(?)…..bah!! HUZZAH!!! Come on County!!!
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Post by The Real Exile on Jul 22, 2024 12:38:23 GMT
Hmm been emailed one code, will that work for both season tickets? 🤔
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Post by Nik on Jul 22, 2024 12:42:32 GMT
Hmm been emailed one code, will that work for both season tickets? 🤔 If they're on the same account then it will. It worked that way last season and worked for me earlier for this game (once I'd got the right number), they just send the lead season ticket number for all tickets on that account.
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Post by voodooray on Jul 22, 2024 13:03:09 GMT
What's the seat availability looking like?
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Post by gatleyhatter on Jul 22, 2024 13:08:01 GMT
What's the seat availability looking like? Can’t speak for everyone but you can’t see what’s gone/available. You just get your ST seat automatically.
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jkb9b
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Post by jkb9b on Jul 22, 2024 13:17:44 GMT
What's the seat availability looking like? Can’t speak for everyone but you can’t see what’s gone/available. You just get your ST seat automatically. And, apparently, whether you want them all or not, another bug that remains from last season.
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Post by hedleyverity on Jul 22, 2024 13:23:54 GMT
Any popsiders tried yet? (With success)
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Post by Philcounty on Jul 22, 2024 13:46:14 GMT
Any popsiders tried yet? (With success) The email says that it will be closed so you need to ring the ticket office.
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