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Post by J on Jul 24, 2024 9:25:37 GMT
Someone on Facebook has said the system is down for the ticket office too and they are waiting on an update from the supplier.
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Post by Lee on Jul 24, 2024 9:26:30 GMT
Sounds like an update will be given in 10 mins.
Thats from someone in the Queue at County (around 150-200 there).
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Post by stevie on Jul 24, 2024 9:26:34 GMT
In the queue at EP atm and the whole site has crashed. Feel for the ticketing staff. Someone higher up needs to take some accountability.
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Post by mat1scfc on Jul 24, 2024 9:27:39 GMT
Absolute pisstake
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Post by The Real Exile on Jul 24, 2024 9:28:16 GMT
I'd say emails in and process in order but that will probably crash too 🙄
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Post by stevie on Jul 24, 2024 9:28:35 GMT
In the queue at EP atm and the whole site has crashed. Feel for the ticketing staff. Someone higher up needs to take some accountability. Should have added that they're hoping it'll be back up and running in 5-10 mins but said they don't know when it'll be working.
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Post by Nik on Jul 24, 2024 9:28:42 GMT
In the queue at EP atm and the whole site has crashed. Feel for the ticketing staff. Someone higher up needs to take some accountability. Surely it's got to be something to do with an ongoing contract with Future Ticketing that we can't get out of; you can't imagine the club are willingly putting up with this absolute shite.
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dk250
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Post by dk250 on Jul 24, 2024 9:29:10 GMT
Madness that we still have upto 200 people queuing on a weekday morning at the ground for tickets as they have no faith in the online ticket system And it’s still not working
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Post by Waldorf on Jul 24, 2024 9:29:28 GMT
A lot of these supplier contracts have get outs if the supplier fails to meet their obligations a certain percentage of the time. I don't understand why we're still with them. Has someone checked whether a director is a director/shareholder with future?
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karl
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Post by karl on Jul 24, 2024 9:30:08 GMT
We're probably stuck with them for this season now anyway, would need to migrate ST holders to any new system etc
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Post by Nik on Jul 24, 2024 9:31:11 GMT
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Post by 1994hatter on Jul 24, 2024 9:31:49 GMT
In the queue at EP atm and the whole site has crashed. Feel for the ticketing staff. Someone higher up needs to take some accountability. Surely it's got to be something to do with an ongoing contract with Future Ticketing that we can't get out of; you can't imagine the club are willingly putting up with this absolute shite. Surely constant issues class as a breach of contract though!? We aren’t getting the service we expect for however much we pay them to run it for us. It generally works for me but people have problems without fail every single time.
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karl
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Post by karl on Jul 24, 2024 9:32:36 GMT
The right decision. Although feel for the people who have travelled to EP. Should give them a guarantee of a ticket for when they are back on sale.
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Post by mat1scfc on Jul 24, 2024 9:36:01 GMT
The right decision. Although feel for the people who have travelled to EP. Should give them a guarantee of a ticket for when they are back on sale. most likely will happen. Hope so im there and they are handing out free water and free coffee/tea
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dk250
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Post by dk250 on Jul 24, 2024 9:37:47 GMT
If you choose to turn up at the ground that’s upto you in my Opinion doesn’t make You any more Important than someone who is at work constantly refreshing online, delaying or rescheduling meetings or living too far away to travel
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